Passive network monitoring solutions perform end-to-end network and service analysis, across multiple transport technologies, and are effective in assuring network availability and service quality.
Irrespectively of whether carriers operate PSTN, IMS, 2G, 3G, 4G, LTE networks or VoIP, VoLTE or IMS services , a monitoring solution is needed to assure the quality of delivered services that make the difference in today's competitive market.
The monitoring (probe) systems extract all signaling and user data directly from the network links, using non-intrusive and failsafe technology, and ensure highly-reliable network connectivity.
Using information obtained from signaling and user data, rather than individual network elements, provides a unified and independent analysis of network or service performance. Signaling constitutes an ideal source of relevant data, regardless of the network element type or vendor.
Information is collected in real time from probes (i.e. monitoring hardware), creating both transaction-based call-flow information, as well as xDRs. The most efficient way to collect this information is by installing the probes at those nodes with the highest concentration of signaling links.
Probes are LAN / WAN interconnected to allow correlation of messages and events among the various monitoring points. This feature ensures scalability and allows operators to expand their systems, as prescribed by their network expansion needs, by simply adding more probes at the remote sites.
Monitoring applications extract, compress, filter, decode, correlate, distribute data and provide usable measurements for quick real-time detection, analysis and reporting, or collect data overtime to provide offline analysis of historical information.
The captured information (xDRs) is used for generating user-specific and predefined KPIs / KQIs at the centrally-located application servers. The generated KPIs / KQIs are all visualized in an intuitive web browser-based interface. KPIs can be created from different perspectives in the network, providing an omni-directional (360o) view from customer, network or service perspective.
Highly-reliable monitoring solutions enable operators to cost-effectively migrate their legacy networks to the Next Generation world, while providing the capability to monitor anything: from high-level application and conversation flow information, all the way down to the transferred packets, and from legacy-standard networks to - IP configurations.
Intracom Telecom has extensive expertise in the specific OSS area, with highly- experienced stuff for professional services and a vast record of successful reference cases.
Since 1998, the company has formed strategic partnerships with best-of-breed market vendors for the supply, implementation and integration, as well as after-sale support of Network Monitoring solutions. As a System Integrator and a System Developer, Intracom Telecom has created a very flexible and dynamic team of professionals dedicated to the implementation of customer-specific projects including integration of Monitoring systems with other 3rd party Data Processing systems.
Intracom Telecom Network Monitoring solution simplifies, accelerates and enhances all business processes, from operations to marketing, offering a series of significant benefits to operators:
Typical applications, which are made available through the Network Signaling Monitoring solution from INTRACOM TELECOM, include:
Basic application for monitoring calls / transactions, either in real time or historically. A troubleshooting tool provides network-wide visibility of the key signaling interfaces in order to pinpoint service-affecting issues and understand the root cause.
Basic application for monitoring protocol messages in real time or historically. Through this application, the network engineer can have access to every bit and byte in the calling processes and protocol messages.
Application for monitoring different KPIs, in near real time and for different calling / transaction groups, and for generating alarms at certain thresholds pre-defined by the end-user. This application can automatically generate customized reports at configurable time periods.
Application enabling the generation of alarms when certain filter criteria for protocol messages, calls / transactions or KPIs are met. Filter criteria are user configurable.
Application for monitoring alarms on MTP1, MTP2 MTP3 level, and generating alarms on high link load, low performance, and large amounts of call attempts.
Application for setting up and viewing diagrams / statistical information in real time, over certain types of network messages and/or transactions.
Analytic and troubleshooting tool using dynamic data visualisation to give users Customer, Network and Service insights from network data and provide network operators with information on the status of their offered services, network performance, and customer behaviour. By focussing on the customer, the suite makes it possible to make business and technical decisions that maximise customer experience.
Data Export is a tool to export event level information (xDRs) collected, mediated, and stored in the Monitoring System into any other third party system for further processing or usage like BigData, Fraud management, Roaming management, Revenue assurance.