In fact, the purchase of a product initiates the relationship between the customer and the supplier. Customers expect from their chosen vendors to meet the requirements for performance and availability throughout the products' lifecycle.
With a multi-year experience in providing professional after-sales services to demanding customers, INTRACOM TELECOM offers a carefully-designed portfolio of innovative multi-technology and multi-vendor maintenance services, supported by the best technical experts, procedures and tools.
Care for customers has always been the company's top priority with focus on vital aspects such as competitiveness improvement, business efficiency and service availability.
To best serve its customers, INTRACOM TELECOM has deployed a nation-wide technical support network of more than 200 specialized and highly-qualified engineers and technicians.
The company's branches are located in Athens, Thessaloniki and Patra, as well as in its technical / mobile support centers in all major Greek cities. INTRACOM TELECOM also provides technical support services in The Balkans (Bulgaria, Romania, Albania, FYROM, Moldova, KSA and The Middle East).
The technical support services from INTRACOM TELECOM enable customers to get the most out of their network assets, irrespectively of chosen vendors. A complete portfolio of technical support services covers any customer demand:
The technical support services from INTRACOM TELECOM aim at different applications, customers and markets, as follows: