INTRACOM signed a $1.6M contract with UMNIAH Mobile Company for the provision of an "Integrated Billing and Customer Care Solution". UMNIAH Mobile Company is a new mobile operator addressed to companies and home users in Jordan.
Within the framework of the agreement, apart from the software, INTRACOM provided implementation and configuration services. The entire solution was deployed within 4 months. Furthermore, INTRACOM will be providing support services for a period of 3 years.
The solution offered is based on BCCS, the INTRACOM own billing platform. It comprises of services to support end-to-end billing for Umniah's post-paid subscribers, customer management, rating, invoicing, payment processing, resource management (i.e., SIM cards, vouchers etc.) and interconnect business for both post and prepaid subscribers.
The solution offered will assist UMNIAH in its effort to achieve customer loyalty through accurate invoicing and the launch of innovative products and commercial policies.
INTRACOM has longstanding experience in designing and implementing billing and customer care solutions for telecom operators, by selecting optimum products and customizing them to customers' business environment. INTRACOM has an active presence in the M. East market and is in a position to cater for a telecom operator's current and future needs.
INTRACOM was founded in 1977, listed on the Athens Stock Exchange since 1990 and included in the FTSE/ASE-20 LargeCap index. INTRACOM Group has 5.450 employees and offers its products and services in 60 countries all over the world, focusing on European Union, N. Africa, M. East and the USA. INTRACOM, besides Greece, operates subsidiaries in 16 countries.